Increase your response rates
If you are collecting customer contact details as part of an experiential marketing or market research campaign we can also provide the means to manage an effective follow-up CRM campaign. After capturing a customer's details on a PDA, a follow up communication piece can be sent almost immediately, either as an email or a mobile SMS/MMS. Our experience shows us that response rates to a communication sent within 2-days of making initial contact is significantly higher than those sent after 5-days.